Overview
No Return Policy
All tickets purchased on our website are non-refundable and cannot be returned for any reason. By completing a purchase, you acknowledge that you have read and understood our no return policy.
Exceptions
However, in the following circumstances, we may consider a refund:
- Event Cancellation: If the event is cancelled or postponed, we will provide a full refund to all ticket holders.
- Event Date or Time Change: If the event date or time is changed, and you are unable to attend the rescheduled event, we may provide a full refund.
Refund Process
To request a refund, please contact our customer service team at events@1ummahng.org with your order number and reason for the refund request. Our team will review your request and process the refund within 5-7 business days if approved.
Important Notes
- Refunds will only be issued to the original payment method.
- We reserve the right to modify this refund policy at any time without notice.
By purchasing tickets on our website, you agree to our refund policy and terms of service.
Need Help?
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at info@1ummahng.org. We’re here to help.